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Reservation Policies

Standard Boarding Policy

  • When the charge for an overnight boarding reservation exceeds $200, a deposit is due at camper check-in. The deposit is 50% of the boarding charge and does not apply to additional services such as a camp shower, extra care services, or training.
  • The balance for an overnight stay is required at camper check-out.
  • There is no penalty for a standard overnight boarding (non-holiday) cancellation or no-show. If payment is made in advance over the phone, the payment will remain on the account in the form of a credit and deducted from future services.

Holiday Boarding Policy

  • Overnight boarding during a holiday period requires a two-night minimum stay. With advance management approval, a one-night stay may be approved but a two-night charge applies.
  • A holiday reservation fee of $80.00 PER CABIN is required in advance before a holiday reservation will be confirmed. Payment can be processed over the phone or in-person. This fee is applied to the amount of the overall stay and is not an additional charge for the holiday.
  • When the charge for an overnight boarding reservation exceeds $200, a deposit is due at camper check-in. The deposit is 50% of the boarding charge and does not apply to additional services such as a camp shower, extra care services, or training.
  • The balance for an overnight stay is required at camper check-out.
  • If a holiday boarding reservation is cancelled 10 or more days in advance, the holiday reservation fee will remain on the account as a credit to be applied to a future service.
  • The holiday reservation fee is subject to forfeit when cancelled inside of 10 days from the holiday period start date.
  • The holiday reservation fee is subject to forfeit for failure to show up for the reservation.

Boarding Holiday Periods

Boarding holiday periods include two nights before and two nights after the observed holiday. If a boarding reservation includes at least one night during the holiday period, then the holiday boarding policy applies. If a boarding reservation does not include at least one night during the holiday period, then the standard boarding policy applies. The following chart identifies the seven holiday periods for our camp.

Holiday Date Holiday Period
Thanksgiving 2018 Nov 22 (Nov 20 - Nov 24)
Christmas 2018 Dec 25 (Dec 23 - Dec 27)
New Year’s 2019 Jan 1 (Dec 30 - Jan 3)
Easter 2019 Apr 21 (Apr 19 - Apr 23)
Memorial Day 2019 May 27 (May 25 - May 29)
July 4th 2019 Jul 4 (Jul 2 - Jul 6)
Labor Day 2019 Sep 2 (Aug 31 - Sep 4)

Your Local Camp

Camp Bow Wow Albany

136 Railroad Ave
Albany, NY 12205

Get Directions

(518) 391-2777

Camp Bow Wow Albany 518-391-2777

Hours:

  • Mon 6:30 AM - 7:00 PM
  • Tue 6:30 AM - 7:00 PM
  • Wed 6:30 AM - 7:00 PM
  • Thu 6:30 AM - 7:00 PM
  • Fri 6:30 AM - 7:00 PM
  • Sat 7:00 AM - 7:00 PM
  • Sun 7:00 AM - 10:00 AM
  • Sun 4:00 PM - 7:00 PM

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Testimonials

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View Our Live Web Cams
  • “Great staff, professional, friendly and welcoming. Immaculate environment and expert care for your Camper.”

    - Joanne C.

  • “I love how comfortable the staff made us feel leaving our Duke there for the first time!! Everyone is so friendly, I know he's in great care when at Camp Bow Wow!! Duke is always excited now before we even get into the parking lot!! I also LOVE the pet cameras!! They really are addicting to watch, but it's so fun seeing him running around and having fun!! We love Camp Bow Wow & can't wait to come back!”

    - Kelly R.

  • “A very kind and caring staff! I always feel secure knowing that the staff truly love my dog and that they will make sure he is happy and comfortable during his stay. They are the best!”

    - Su-Kim C.

  • “I absolutely love this place. They take incredible care of my dog. They make her welcome and I feel comfortable knowing she is well taken care of. Recommend to anyone who has a dog.”

    - Kimberly S.

  • “Staff is always very friendly and knows my dog, facilities are always clean, the webcams allow us to check our dog's activity, and hours cover my work day. Most importantly, my dog LOVES going to Camp! When she hears us on the phone making reservations for play, or hears us say "Camp", she grabs her leash with such excitement she moves furniture in her path as she heads for the door!”

    - Terri S.

  • “Super friendly team of staff! Very kind, caring, accommodating, flexible. They loved my dog and treated her like their own. I will be back!”

    - Holly H.

  • “The staff is always helpful and kind. I know when I leave my dogs at Camp Bow Wow they will be taken care of, have a great time and come home worn out from playing all day. I love the Camper Cams so I can check in on them!”

    - Hayley L.

  • “Camp Bow Wow is fabulous...they are passionate about their work, always happy to see our pup, and take great care of her...be it for day Camp or overnight. We love Camp Bow Wow!”

    - Angelica M.

  • “We know our dogs are in trusted hands at Camp Bow Wow. They always have fun playing with their "friends" and we love being able to check in on them throughout the day”

    - Nicole J.

photo of dog
image of a dog with a girl

Safety is Our Top Priority

Parents also feel confident knowing their pet is well-cared for in our safe and secure environment:

  • All Certified Camp Counselors® are extensively trained in dog behavior, pet first aid and CPR
  • Each Camper is required to pass a socialization interview, be spayed or neutered, and be current on vaccinations.
  • Live webcams to check in on your dog from anywhere using a computer or mobile device.
  • Facilities are monitored 24 hours a day, 7 days a week.

All-Inclusive Pricing

Get more play in your stay at Camp! We offer premier care with no hidden fees. Whether your dog is here for the day or overnight, they'll play all day with furry friends and get lots of TLC from our Camp Counselors. With Camp Bow Wow, you get the best care at the best value because your pup's day of Camp includes:

What's Included:
  • Day Camp included in overnight stays
  • All-day play in indoor and outdoor play yards
  • Individual cozy cabin and nightly Campfire TreatTM for Overnight Campers
  • No charge for medication administration and other special requests
  • Lots of individual attention and TLC from Camp Counselors

Ready to Romp. Wag. Play?

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